Working Student: Operations - Hamburg (m/f/d)




Your mission


In this important role, you will be a part of the team representing numa in our hospitality unit in Hamburg-Eimsbüttel, making sure every guest feels welcomed and taken care of. You will be ensuring the best service experience possible and making sure numa standards of Cleanliness and Maintenance are met and exceeded.

You will focus on:
Assist with a smooth day to day operation of the allocated hospitality unit within the numa standards and legal framework
On-call duty during nights and weekends (paid)
You will be inspecting Cleanliness and Maintenance on a daily basis and be communicating any issues via internally developed Housekeeping App
problem-solving - resolving guest complaints in a timely manner turning a complaint into a positive guest experience
Assist with on-site requests past the Housekeeping working hours
Working in an Early-stage start-up means your input in the Operations and Technology section is valued and expected

Your profile

Studying preferably in the fields: Hotel Management / Business Administration - completed Hotel Apprenticeship is a plus
Willingness and ability to be hands-on when needed and working towards a common goal
First experience in project operations / hospitality management is a plus
Minimum of two consecutive days and / or nights availability per week
Highly structured and detail-oriented perfectionist with exceptional organizational skills
Ability to execute tasks on short notice independently and with high quality and precision
Ability to work under pressure and multitasking in a fast paced work environment while working independently is important
German (min. C1 level) and English are required, other languages are a plus

Driving licence is a plus

Why us?

Competitive salary and compensation
Strong founding team with an exceptional track record
A young, professional and passionate team
Agile and open environment, flat hierarchies
Rapidly growing early-stage startup with huge potential for personal & career growth
Powerful financial backing from renowned Tech-Investors
Work from home flexibility
We equip your home office, for your best efficiency
Subsidies: Travel cheap on trains across Germany thanks to Travel Industry Card (DRV)
Gain efficiency, productivity and sleep well: Free calm subscription - peace of mind for your brain
Experience our product: Stay in our locations and feel the product 
Apply Now

Apply Now


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No match?

Didn't find anything that suits your style? No problem! We’re always looking for new talent, so send us your CV anyway.

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