Senior Product Manager - Operational Efficiency


Tech & Product


About numa

numa is creating a new generation of hospitality by developing technology that revolutionizes and automates every single element of traditional hotel operations.

With this proprietary tech, we’ve achieved innovations that truly set us apart:

  • Completely self-managed hotel operations, run without the need for on-site staff

  • A first-class digital guest experience with modern user interfaces

  • Prices and revenue managed by current, reliable data science

  • Enhanced on-site experience with IoT device integration

We’ve used this technology to establish and operate a new category of lifestyle apartments that are perfect for any journey, whether you need a weekend getaway, a remote-working change of scenery or temporary home in a new city. Located in Europe’s most vibrant and exciting neighborhoods and cities, our unashamedly original apartments emphasize consistent quality and local heritage—while keeping an eye on our planet’s future.

In addition to running our own apartments, we help other hotel operators improve their businesses and plan for the future by implementing the numa technology suite.

As a Senior Product Manager, you are responsible for shaping our digital guest journey and optimizing internal processes together with the Tech & Product Team and our CTO/ Co-founder.

This is a unique opportunity to start something from scratch where your ideas genuinely matter. This role provides a real opportunity to develop original ideas, approaches, and solutions in a competitive and ever changing business climate.

Your mission

  • You will develop a deep understanding of numa’s internal processes, workflows, internal infrastructure and operations, while building credibility to become a trusted partner to technical and non-technical teams

  • You will be responsible for developing detailed project plans and manage the features from start to finish, including resource allocation, progress tracking, training, and on-time delivery

  • You will own, prioritize and manage the team’s product backlog, develop written requirements for the engineering team and ensure proper data tracking with analytics platforms such as Looker and Google Analytics

  • You will collaborate with senior management and experts to define solutions, KPIs and success metrics which drive and actively shape numa’s long-term strategy 

  • You will partner with internal teams and 3rd party vendors to plan and design technical solutions and implement tools to help the Operations & Guest Experience team to operate efficiently

  • You will provide regular status updates to management, keeping them aware of the success of new features, critical issues and developing action plans to address roadblocks

Your profile

  • Bachelor’s or Master’s degree in Business, Computer Science or any related field

  • Strong plus: experience in the hospitality industry

  • 2-3 years of technical product management experience, preferably in implementing internal products & processes

  • Proven ability to understand the pain points, make date-driven decisions and prioritize accordingly

  • Demonstrated skills in data modeling and analytics, dashboarding, reporting, and testing

  • Strong sense of ownership and ability to work independently in a result-oriented way

  • Empathetic problem solver, team player with the ability to synthesize and communicate complex information effectively throughout the organization

  • Strong attention to detail; you dig into the workflows and understand every aspect of the projects you lead

  • English is our working language

Why us?

  • Rapidly growing startup with huge potential for personal & career growth

  • Build solutions from scratch that have a real impact on the business from day one

  • Clear career path and the possibility to grow

  • Competitive compensation

  • High responsibility & impact from the very beginning

  • Close collaboration with CTO & Head of engineering

  • Your opinion and your contribution are very important to us and you have the chance to change an entire industry for the better

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