Hotel Operations Coordinator -Berlin (m/f/d)




About numa

numa is a hospitality brand, offering uniquely designed apartments for the modern traveler. We develop and operate a new category of lifestyle apartments whether it is for your weekend city trip, business travel, or temporary home. 

Our uniquely designed apartments are located in the most exciting neighbourhoods and cities, that will make you feel like a local. numa offers you a consistent quality and guest experience no matter where your next trip will take you. 

To achieve our mission, numa is building proprietary technology and data platform connecting hospitality services, real estate and guest experiences.

Your mission

In this mission-critical role you will be representing numa in the actual hospitality units, making sure every guest feels welcomed and taken care of, you will be in charge of ensuring the best service experience possible.
  • You are organizing, coordinating and controlling the day-to-day business in your house
  • Ordering supplies like beverages for our free minibar or linen
  • Ensuring that our numa standards are held, especially in regards to maintenance and housekeeping
  • Collaborate with the rest of the Berlin Operations team, our Guest Experience Team and other departments within numa
  • Support and execute Projects
  • Bringing a lot of creative energy and help us innovate and scale our processes

Your profile

  • Proven track record of hotel operations preferably from a housekeeping or front office background or apprenticeship 
  • Structured approach and high ownership
  • Eye for detail and and ability to take responsibility 
  • Drivers License would be nice
  • Communicative personality and Team spirit
  • Hands-On mentality
  • Ability to multitask and keep an overview in a fast paced work environment
  • German and English are required, other languages would be great

Why us?

  • Competitive salary 
  • ÖPNV-Ticket 
  • Strong founding team with exceptional track record
  • High impact role in early stage Startup
  • Opportunity to grow with us 
  • Powerful financial backing from renowned Tech-Investors
  • Gympass Membership
  • DRV Card for Discounts in Hotels, Travel etc.
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