Working Student: Operations (Hospitality) - Frankfurt (m/f/d)




Your mission

  • You will be assisting with smooth day-to-day operations of the allocated hospitality unit within the numa standards and legal framework. 
  • On-call duty during nights and weekends (paid).
  • After proper training by your Manager, you will be inspecting Housekeeping performance and Maintenance on a daily basis.
  • You are a problem solver - resolving guest complaints in a timely manner turning a complaint into a positive guest experience.
  • You will be empowered to run shifts on your own during your Managers absence - but you are never alone, backed by a powerful team of Peers and other Managers to assist you.
  • You will gain valuable insights into Housekeeping, Maintenance, Guest Service and other Hospitality Operations.
  • Working in an early-stage start-up means your input in the Operations and Technology section is valued and expected.

Your profile

  • Studying preferably in the fields: Hotel Management / Business Administration - completed Hotel Apprenticeship is a plus
  • Willingness and ability to be hands-on when needed and work towards a common goal
  • First experience in project operations/hospitality management is a plus
  • Highly structured and detail-oriented perfectionist with exceptional organizational skills
  • Ability to execute tasks on short notice independently and with high quality and precision
  • Occasional Cross-working within Germany
  • Ability to work under pressure and multitasking in a fast-paced work environment while working independently is important
  • Confident to have a conversation in German (min. B2 level) and English are required, other languages are a plus
  • A driving license is a must

Why us?

  • Competitive salary and compensation
  • Strong founding team with an exceptional track record
  • A young, professional and passionate team
  • Agile and open environment, flat hierarchies
  • Rapidly growing early-stage startup with huge potential for personal & career growth
  • Powerful financial backing from renowned Tech-Investors
  • Work from home flexibility
  • We equip your home office, for your best efficiency
  • Subsidies: Travel cheap on trains across Germany thanks to Travel Industry Card (DRV)
  • Gain efficiency, productivity and sleep well: Free calm subscription - peace of mind for your brain
  • Experience our product: Stay in our locations and feel the product
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