Working Student Access Systems - Operations (m/f/d)

Berlin

Operations

part-time

About numa

numa is a hospitality brand, offering uniquely designed apartments for the modern traveler. We develop and operate a new category of lifestyle apartments whether it is for your weekend city trip, business travel or temporary home. 

Our uniquely designed apartments are located in the most exciting neighbourhoods and cities, that will make you feel like a local. numa offers you a consistent quality and guest experience no matter where your next trip will take you. 

To achieve our mission, numa is building a proprietary technology and data platform connecting hospitality services, real estate and guest experiences.

Your mission

In this role you will be a part of the Internet/ Communications and Tech team sitting within the Operations department. You will be responsible for the daily business supporting the digital access system and IT infrastructure in all numa operated properties. You will be solving problems directly connected to guests, supporting the Guest Experience team in their day to day activity and coordinating with the Operation teams in the properties.

  • Ensure numa guest experience standards are consistently executed 
  • Ensure fast action on disconnections, problems with the access system and other ICT operational challenges
  • Ensure that the process of access allocations is executed
  • Working in an early stage start-up means your input in Operations/ Team setup/ structure and growth is valued and expected

Measurable outcomes
  • Overall guest satisfaction
  • Out of order rooms/properties kept at a minimum

Your profile

  • Studying preferably in the field: Information and Communication technologies 
  • Ability to execute tasks on short notice independently and with high quality and precision
  • Good knowledge of Database and Network technologies
  • B2 German and  B2 English are required, other languages are a plus

Why us?

  • Competitive salary and compensation 
  • Strong founding team with exceptional track record
  • High impact role in early stage Startup
  • Opportunity to grow with us
  • Powerful financial backing from renowned Tech-Investors Work from home flexibility
  • We equip your home office, for your best efficiency
  • Subsidies: Travel cheap on trains across Germany thanks to Travel Industry Card (DRV)
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Germany

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