Operations Manager (m/f/d) - Düsseldorf/Bonn




About numa

It’s time to fight against the same-same service. The cookie-cutter corridors. The lifeless lobbies. We’re in pursuit of 
something better. At numa, we’re bringing some soul to travel. Whether you’re on a weekend trip or looking to work from anywhere, we’ve got you covered. Our apartments are located in the most exciting neighborhoods and cities, with an emphasis on consistent quality, and inspiring design. We’re developing innovative technologies to disrupt the traditional hospitality industry while striking a new balance between local heritage and tourism where everyone wins.

Your mission

  • Ensure numa standards are consistently executed in your Area
  • Ensure the day to day operations of the allocated hospitality units within the numa standards and legal framework
  • Manage relationship with third-party service providers and vendors and ensure service level agreements are in place and regular quality control inspections are conducted
  • Ensure a proactive maintenance and up-keeping program to protect and safeguard the physical conditions of the our rooms
  • Contribute actively to develop and deliver the numa brand and product on property
  • Be responsible for managing conversion and cost levels though the implementation of PAR levels and proactive business planning
  • Ensure that all local legal requirements, permits and operational backup systems are constantly maintained
  • Ordering supplies like beverages for our free minibar or linen
  • Collaborate with the rest of the Operations team, our Guest Experience Team and other departments within numa

Your profile

- You have 2-5 years of experience in ​Operations Management 
- You ​speak fluent German & English 
- You are organising, coordinating and controlling the day-to-day business in your house together with the Team
- Bringing a lot of creative energy and help us innovate and scale our processes
- Support and execute Projects
- You are ​a quick learner, reliable & take ​ownership  

Why us?

Why us?

  • Competitive salary and compensation
  • Work in an environment where you, your work and ideas matter and have an impact
  • We’re a hyper-growth Tech Start-up, backed up by leading VCs
  • Flexible working hours 
  • DRV Card (Travel Industry Card)
  • Computer laptop and other office equipment
  • Learning and development opportunities (workshops)
  • Gympass subscription (free gym & wellness)
  • Family-friendly workplace 
  • Rapidly growing early-stage startup with huge potential for personal & career growth
  • Experience our product: Stay in our locations and feel the product
  • Build your own success story together with us
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