Hotel Operations Manager - Brussels (m/f/d)

Brussels

Operations

full-time

Your mission



In this mission-critical role you and your team will be representing numa in the actual hospitality units, making sure every guest feels welcomed and taken care of, you will be in charge of ensuring the best service experience possible.


You Will Focus On
- Build and lead a local Operations team managing Housekeeping, Maintenance and any local guest & brand activities
- Drive guest satisfaction to achieve targeted financial revenues.
- Represent the numa brand in the properties ensuring compliance to all company standards at all time
- Actively control cost performance to deliver financial results
- Be the local business partner and extended arm for all corporate activities (brand, marketing, revenue, real estate)
- Coordination and manage external stakeholders/ partners 
- Ensure that all local legal requirements, permits and operational backup systems are constantly maintained
- Ensure that regular quality control inspections are conducted
- Working in an early stage start-up means your input in Operations/ Team setup/ structure and growth is valued and 
expected

Your profile


- Proven track record of hotel operations preferably from a housekeeping or front office background
- Financial understanding of cost control procedures and inventory management
- First leadership experience in managing  teams and external partners
- Good understanding of the respective local market and business fluctuations
- Ability to work under pressure & well organized 
- Ability to multitask and keep an overview in a fast-paced work environment
- French and English is required, other languages would be great
- Driving license is mandatory

Why us?

- Competitive salary and compensation
- Strong founding team with an exceptional track record
- A young, professional and passionate team
- Agile and open environment, flat hierarchies
- Rapidly growing early-stage startup with huge potential for personal & career growth
- Powerful financial backing from renowned Tech-Investors
- Work from home flexibility
- We equip you with working equipment, for your best efficiency
- Brussels City ticket
- Subsidies: Industry Travel Card (DRV):  Hotel discounts worldwide & Cheap travel across Germany. 
- Gain efficiency, productivity, and sleep well: Free calm app subscription - peace of mind for your brain. 
- Gym membership
- Experience our product: Stay in our locations and feel the product

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Germany

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