These GTC apply to all contracts for the temporary rental of apartments or rooms (each a "Unit") for accommodation purposes that are concluded between Numa Group SE or its respective domestic subsidiaries (Numa Deutschland GmbH, COSI Hamburg Süd GmbH, COSI Köln Nord GmbH, COSI Köln West GmbH, Numa Österreich GmbH, Numa Belgium Central SRL, Numa Belgium North SRL, YAYS Frankrijklei BV, Numa Schweiz GmbH, numa Prague s.r.o., Numa Danmark ApS, numa stays España S.L., NUMA France S.A.S., YAYS Issy S.A.R.L., Numa Italia S.r.l., Numa Nederland B.V, Numa Nederland Operations B.V, Numa Norge AS, Numa Portugal unipessoal Lda, numa Lisbon South unipessoal Lda, LSA BY NUMA LDA, FREEDOM-SERVICED APARTMENTS S.A, numa stays UK Ltd, and Native Places Ltd) ("Numa" or the "Provider") and a customer ("Guest") (together, the "Parties"), as well as to all further services and deliveries provided by Numa (the "Accommodation Contract"), unless the Parties have agreed otherwise individually.

Any general terms and conditions of the Guest shall not apply unless Numa has expressly agreed to their application in text form.

1. The contractual parties are Numa and the Guest. By making a reservation, the Guest offers to conclude an Accommodation Contract. If the requested Unit is available, the Guest receives a reservation confirmation from Numa. Upon acceptance of the reservation by Numa, the Accommodation Contract is concluded. Numa is free to confirm the respective booking in text form. Numa may reject the conclusion of an Accommodation Contract at its own discretion.
2. If a third party makes a reservation for the Guest, that third party shall be jointly and severally liable to Numa together with the Guest for all obligations arising from the Accommodation Contract, provided that Numa has received a corresponding declaration from the third party. In such case, the third party is included within the scope of these GTC.
3. The minimum booking age is 18 years. Minors may not stay in a Unit without an adult guardian.

1. By submitting a reservation request and upon its acceptance by Numa, the Guest does not acquire any claim to the provision of a specific Unit within the accommodation unless this was expressly agreed in text form in the Accommodation Contract.
2. Offers made by Numa regarding available Units are subject to change and non-binding.
3. The Guest has no right to demand performance of the accommodation service in a particular Unit. Numa reserves the right to impose industry-standard restrictions, including minimum stays, booking guarantees and deposits for certain booking dates.

1. A guaranteed reservation exists once the Guest's payment has been received by Numa. A guaranteed reservation may be cancelled by the Guest free of charge in accordance with the cancellation conditions communicated by Numa and by stating the reservation number, unless the Guest has chosen a booking without a cancellation option. In this case, cancellation means that the Unit is no longer reserved for the Guest and the Guest will receive any refund due under the applicable booking terms. If the Guest does not cancel the reservation by the date agreed with Numa and shown in the booking, any claim for reimbursement of amounts already paid shall lapse, subject to the applicable booking terms.
2. After expiry of the applicable cancellation deadlines, a cancellation by the Guest does not give rise to any repayment obligation by Numa. Numa retains its claim to the agreed remuneration despite non-use of the service, less any expenses saved.
3. Numa also retains the right to the agreed remuneration in the event of a no-show or if the Guest departs earlier than agreed. In the event of a no-show for a reservation guaranteed for several nights, Numa may also release the Unit for all subsequent nights
   , including from the second night onward.
4. A Guest who has already checked in on the day of arrival also loses any right to cancel free of charge at the time of check-in. Once check-in has been completed, any right to a refund of amounts already paid in the event of a subsequent cancellation by the
   Guest shall be forfeited, subject to mandatory law.
5. Unless otherwise agreed between Numa and the Guest in the Accommodation Contract, in the case of a booking of five or more Units ("group booking"), cancellation by the Guest is possible up to eight weeks before arrival. If the Guest cancels up to four weeks before arrival, Numa is entitled to charge 50% of all reserved services. If the Guest cancels later than four weeks before arrival, Numa is entitled to charge 100% of all reserved services.
6. For bookings not made through Numa's own channels but through a third-party provider, cancellation by the Guest is governed exclusively by the conditions agreed between the Guest and that third-party provider. Any refund due in the event of cancellation shall be made by the third-party provider and not by Numa.
7. For flexible reservations booked through Numa's direct channels, including Numa's website, app or other direct booking channels, the Guest may, where offered in the cancellation flow, choose either a refund in accordance with the applicable booking terms or a credit voucher in the amount communicated in the cancellation flow. This option applies only where expressly offered by Numa for the relevant booking. Selection of a credit voucher is final and cannot subsequently be exchanged for cash or converted into a monetary refund, unless mandatory law requires otherwise.

1. The prices indicated by Numa at the time of conclusion of the contract shall apply. The applicable prices are gross total prices and include all statutory taxes, fees and charges. Local taxes owed by the Guest under the applicable law, such as city tax or tourist tax, are not included and will be charged separately.
2. If statutory tax, local taxes, fee or levy rates change, or if new taxes, fees or levies not known to the Parties at the time of conclusion of the contract become effective, Numa reserves the right to adjust the prices accordingly. In contracts with consumers, this applies only if the period between conclusion of the contract (booking confirmation) and the price adjustment exceeds four months.
3. Numa may make its consent to a subsequent reduction requested by the Guest in the number of booked Units, the scope of services provided by Numa or the length of stay conditional upon an increase in the daily price due to the shorter rental period or lower rental volume for the individual Units and/or for the other services provided by Numa.

1. The full price of the booked accommodation service must be paid by the Guest in advance. If the Guest is not the same person as the person making the booking, this section 5 also applies to the person making the booking.
2. The Guest may only set off claims against Numa if the counterclaim is undisputed or has been finally adjudicated.
3. Valid means of payment are Mastercard, Visa, American Express, PayPal, Apple Pay, Google Pay, Klarna, iDEAL and Giropay. Cash payments are excluded.
4. For payments in foreign currencies, the reference date is the date on which payment is received by Numa. In the event of a refund by Numa,
   the same reference date shall apply. Exchange-rate fluctuations resulting in a lower foreign-currency value on the date of reimbursement are borne by the Guest. Exchange-rate fluctuations resulting in a higher foreign-currency value on the date of reimbursement benefit the Guest.
5. For fees subsequently incurred due to additional services used or violations of these GTC, in particular flat-rate compensation, special cleaning fees, damages or contractual claims, Numa reserves the right to charge the deposited means of payment for the outstanding amounts, subject to the applicable legal requirements.
6. Invoices issued by Numa without a due date are payable immediately upon receipt without deduction.
7. Numa is entitled to declare accrued claims due at any time and to demand immediate payment. In the event of default in payment, Numa is entitled to demand the applicable statutory default interest, currently 9 percentage points above the base rate or, in legal transactions involving a consumer, 5 percentage points above the base rate. Numa reserves the right to prove higher damages.

1. A reserved Unit is available to the Guest from 3:00 p.m. on the day of arrival until 11:00 a.m. on the day of departure. The Guest has no right to earlier access on the day of arrival or to a later departure on the day of departure.
2. Unless otherwise agreed, on the agreed departure day any keys and, if applicable, code cards provided must be handed over to Numa or a third party designated by the accommodation provider or, if agreed, left in the Unit. If a key or code card is lost or not returned on departure, Numa may charge flat-rate compensation of EUR 40.00, unless the Guest proves that no loss or a materially lower loss was incurred. Numa remains entitled to claim higher actual damages. This includes, in particular, the costs of replacing the affected locking system where necessary for security reasons, as well as additional cleaning costs and any loss of revenue resulting from the
   Unit not being rentable.
3. Upon request and subject to availability, a later departure ("Late Check-out") may be agreed with Numa in advance. If Numa agrees to a Late Check-out, Numa is entitled to charge EUR 10.00 per commenced hour for the additional use of the Unit. For departures after 2:00 p.m., the full current daily rate for the Unit shown on Numa's website will be charged. There is no contractual entitlement to a Late Check-out.
4. If the Guest does not vacate the Unit by 11:00 a.m. at the latest, Numa may charge 50% of the full current daily rate for use of the Unit beyond the contract until 2:00 p.m. and 100% thereafter. The Guest may prove that no damage or a materially lower loss was incurred. Numa remains entitled to claim higher actual damages.
5. Upon request and subject to availability, an earlier arrival ("Early Check-in") may be agreed with Numa in advance. If Numa agrees to an Early Check-in, Numa is entitled to charge EUR 10.00 per commenced hour for the additional use of the Unit. There is no contractual entitlement to an Early Check-in.

1. The resale, rental and/or rebrokering of booked Units is prohibited. In particular, the resale of Units and/or Unit contingents to third parties at prices higher than the actual Unit prices is not permitted. The assignment or sale of claims against Numa is also not permitted. In such cases, Numa is entitled to cancel the booking. This applies in particular if the Guest has made untrue statements to the third party about the type of booking or payment in connection with the assignment or sale. In such cases, the Guest is not entitled to a refund of amounts already paid, subject to mandatory law.
2. Subletting the rented Unit, using it for purposes other than accommodation, and using areas outside the rented premises for advertising measures, job interviews, sales activities or similar events require Numa's prior express consent in text form. For bookings relating to German properties, section 540(1) sentence 2 of the German Civil Code (BGB) does not apply if the customer is not a consumer.
3. Any use of the Unit for purposes other than accommodation, in particular any commercial use by the Guest not expressly approved by Numa, is prohibited and constitutes use contrary to the contract. In the event of a breach, Numa may refuse check-in, deny access, remove the Guest from the property and terminate the Accommodation Contract with immediate effect for good cause. The Guest shall bear all resulting costs and damages, including cleaning, repair, disposal, reinstatement, security costs and any loss of revenue if the Unit cannot be re-let.

1. Numa is liable for damages resulting from injury to life, body or health for which Numa is responsible. Numa is also liable for other damages caused by an intentional or grossly negligent breach of duty by Numa. In the case of simple negligence, Numa is liable only for damage that is typical for the contract and foreseeable, and only if an obligation is breached whose proper performance is essential for the due execution of the Accommodation Contract and on whose performance the Guest may regularly rely (cardinal obligation). Any breach of duty by Numa is deemed equivalent to a breach of duty by its legal representatives, employees or vicarious agents. Any further claims for damages against Numa are excluded unless otherwise provided in these GTC.
2. If disruptions or deficiencies occur in Numa's services, Numa will endeavor to remedy them upon becoming aware of them or upon the Guest's immediate complaint. The Guest is obliged to do what is reasonable to help remedy the disruption and to minimize any possible damage. In addition, the Guest is obliged to inform Numa in good time of the possibility of exceptionally high damage.
3. For items brought into the accommodation by the Guest, Numa is liable in accordance with the statutory provisions. Claims against Numa expire if the Guest does not notify Numa without undue delay after becoming aware of the loss, destruction or damage to the item brought in. This does not apply if the delayed notification has no effect on clarification of the facts. If the Guest brings money, securities or valuables with a value of more than EUR 800 into the Unit, Numa's liability is limited to that amount. If the Guest brings in other items with a value of more than EUR 3,500.00, Numa's liability is limited to one hundred times the price of the booked Unit for one day, but not more than EUR 3,500.00. Any damage exceeding these liability limits shall be borne by the Guest. If the Guest has not kept money, securities, valuables or other items in the locked room safe, Numa
   shall not be liable to the extent permitted by law.
4. If a parking space is made available to the Guest, including for a fee, this does not constitute a custody agreement. Numa is under no obligation to monitor the parking space. In the event of loss of or damage to motor vehicles or bicycles parked or maneuvered on the property, or to their contents, Numa is liable only in cases of intent or gross negligence
   on the part of Numa.
5. The Guest must report any damage immediately, and in any event before leaving the parking facility. Numa is not liable for damage for which other guests or third parties are solely responsible.
6. All claims against Numa are generally subject to a limitation period of one year from the statutory commencement of the limitation period. This does not apply to claims for damages or other claims arising from injury to life, body or health, from a grossly negligent or intentional breach of duty by Numa, or from a breach of a cardinal obligation.
7. Numa accepts no liability for lost property, except in cases of intentional or grossly negligent breach of duty by Numa. Lost property will only be returned upon request, against payment and for a handling fee of EUR 10.00. The accommodation provider will keep lost property for a period of six months.
8. Items left behind by the Guest will be forwarded only upon request and at the Guest's risk and expense. Numa will store such items for up to six months and may charge a reasonable fee based on the time and effort required for storage. After expiry of the storage period, items with recognizable value will be handed over to the local lost and found office.
9. For bookings in German properties, sections 536 and 536a BGB do not apply. Numa is not liable for theft of or damage to clothing or other items brought by the customer and the customer's companions, except where liability is mandatory by law.
10. Numa assumes no responsibility or liability for damage to, theft of or loss of items stored, deposited or left in luggage lockers, washing machines or other publicly accessible or common areas, except where liability is mandatory by law.

1. To ensure communication with the Guest, Numa collects the Guest's email address and telephone number. To verify the Guest's identity and to comply with the legal requirements of the relevant country, Numa is entitled to request information from a valid identification document (for domestic guests, an identity card or passport; for foreign guests, a passport). Where two or more guests are accommodated in one
   Unit, this applies to each Guest individually.
2. If the identity of a Guest cannot be established beyond doubt due to missing or false documents or willful manipulation during digital check-in, Numa is entitled to cancel the booking and  deny the Guest access to the property.
3. Unregistered visitors or guests are not permitted in the accommodations. Only the Guest or Guests named in the reservation may enter the Unit during the booking period. If an additional guest is added or visitors are received, Numa may charge an additional guest fee depending on the daily rate. Numa reserves the right to deny access, remove the Guest from the property or terminate the Accommodation Contract if the Guest fails to disclose visitors or pay the applicable additional charge.

1. Numa is entitled to terminate the
   Accommodation Contract for good cause with immediate effect.
2. Good cause exists in particular if (i) force majeure or other circumstances beyond Numa's control make performance of the Accommodation Contract impossible; (ii) Units are booked culpably using misleading or false information or by concealing essential facts, which may include in particular the identity of the Guest, the ability to pay or the purpose of the stay; (iii) Numa has reasonable grounds to assume that use of the service may jeopardize the smooth operation, security or reputation of Numa or its locations in public, without this being attributable to Numa's sphere of control or organization; (iv) the purpose or reason for the stay is unlawful;
   (v) a prohibited resale, rental and/or rebrokering occurs; or (vi) the Guest otherwise breaches these GTC. Good cause also exists in particular in cases of serious contractual misconduct or use contrary to the contract, including prostitution or other commercial sexual services on the property or in the Unit; substance abuse, including the use, storage, manufacture, sale, distribution or disposal of illegal drugs, narcotics, drug-related paraphernalia, nitrous oxide or "laughing gas" canisters, or similar substances or waste; aggressive, abusive, threatening, discriminatory or violent behavior toward staff, contractors, other guests, neighbors or other third parties connected to the property; and property damage, extraordinary soiling, biohazards or additional room cleaning beyond normal use.
3. Furthermore, Numa is entitled to withdraw from the Accommodation Contract if it was agreed in text form that the Guest may withdraw from the Accommodation Contract free of charge within a certain period.
4. Numa must inform the Guest without undue delay of the exercise of any right of withdrawal or termination.
5. If Numa terminates the contract due to a circumstance for which the Guest is responsible or for good cause within the meaning of these GTC, Numa is also entitled to cancel
   , reject or refuse future bookings by the Guest, including bookings already confirmed by Numa.
6. In the event of justified ordinary or extraordinary termination by Numa, the Guest shall have no claim for damages against Numa. Numa remains entitled to refuse check-in, deny access to the property or Unit, remove the Guest from the property and claim all resulting costs and damages, including cleaning, repair, disposal, reinstatement, security costs and loss of revenue where the Unit cannot be re-let.

1. A voucher purchased from Numa may only be redeemed for Numa services. Any remaining credit after use of the voucher remains available for future bookings. Vouchers cannot be returned, are not resalable or transferable, and cannot be redeemed for cash, unless mandatory law requires otherwise. The purchaser of the voucher is responsible for providing the correct data, in particular the email address to which the voucher and invoice are to be sent.
2. Cancellation policy: declarations relating to vouchers may be revoked within 14 days without giving reasons in any form (letter, fax or email) or, if the voucher is provided before expiry of the period, by returning the voucher. The period begins upon receipt of this instruction in text form, but not before receipt of the voucher by the recipient. To comply with the revocation period, it is sufficient to send the revocation or the voucher in time. The revocation must be sent to Numa Group SE, keyword: voucher, by email to booking@numastays.com.

1. The Units are non-smoking Units. Smoking is prohibited in the common areas, in the guest Units, and on balcony and terrace areas. Numa's smoking ban applies to all product categories and therefore includes, in addition to cigarettes and joints, cigars, e-cigarettes, hookahs, herbal cigarettes, IQOS devices, vaporizers and similar devices.
   The use, storage, manufacture, sale, distribution or disposal of illegal drugs, narcotics, drug-related paraphernalia, nitrous oxide or "laughing gas" canisters, and similar substances or waste is also prohibited and constitutes use contrary to the contract.
2. Any breach of the smoking ban or the prohibited-substances rule constitutes use contrary to the contract Numa may charge reasonable flat-rate compensation or a special cleaning fee of EUR 150.00, unless the Guest proves that no damage or a materially lower loss or cost was incurred. Numa remains entitled to claim higher actual damages and costs, in particular for additional cleaning, disposal, reinstatement, fire brigade deployment, repairs, security measures and any loss of revenue resulting from the Unit not being rentable.It is also prohibited to cultivate marijuana plants or comparable prohibited substances in the Unit or on the property. Any breach constitutes use contrary to the contract and entitles Numa to the remedies set out in these GTC, including immediate termination for good cause and the recovery of all resulting costs and damages.

1. There are networked smoke detectors in the building that are directly connected to the fire brigade control center (the "fire alarm system"). The Guest is fully liable for any intentional or negligent triggering of the fire alarm system, for example due to a breach of the smoking ban or excessive smoke caused by cooking with the extractor hood switched off and windows closed, at least in the amount of the actual costs incurred, such as fire brigade deployment costs.
2. Any tampering with the fire alarm system, smoke detectors or other technical safety equipment is strictly prohibited and constitutes use contrary to the contract. Numa may charge reasonable flat-rate compensation in addition to the actual costs incurred, unless the Guest proves that no damage or a materially lower loss or cost was incurred. Numa remains entitled to claim higher actual damages.

1. Noise in the booked Unit, in jointly used areas and on the surrounding grounds must be avoided. Quiet hours from 10:00 p.m. to 6:00 a.m. must be observed.
2. Loud events with several people ("parties")  are not permitted in the Units. Prostitution and other commercial sexual services on the property or in the Unit, as well as aggressive, abusive, threatening, discriminatory or violent behavior toward staff, contractors, other guests, neighbors or other third parties connected to the property, are expressly prohibited and constitute serious contractual misconduct.
3. Any breach of the quiet-hours rules, the prohibition on parties or the conduct rules constitutes use contrary to the contract. Numa may charge reasonable flat-rate compensation of EUR 250.00, unless the Guest proves that no damage or a materially lower loss or cost was incurred. Numa remains entitled to claim higher actual damages and costs, including additional cleaning, security costs, repairs and any loss of revenue resulting from the Unit not being rentable. Numa may also refuse check-in, deny access, remove the Guest from the property and terminate the Accommodation Contract with immediate effect for good cause.

1. The Guest must treat the Unit with care and in particular avoid damage and extraordinary soiling. Extraordinary soiling means any condition exceeding normal use or ordinary wear and tear, including additional cleaning requirements, disposal burdens, drug-related residues, improperly discarded nitrous oxide or "laughing gas" canisters, bodily fluids, excessive waste, biohazards and similar conditions. If such extraordinary soiling occurs during the Guest's stay or remains after departure, Numa may charge a reasonable special cleaning fee of at least EUR 50.00 depending on the condition of the Unit, unless the Guest proves that no damage or a materially lower loss or cost was incurred. Numa expressly reserves the right to claim higher actual damages and any loss of revenue resulting from the Unit not being rentable.
2. If damage exceeding ordinary use or theft occurs, Numa is entitled to charge the Guest for the damage and all separate expenses incurred in remedying it, including repair, replacement, disposal, reinstatement, security measures and any loss of revenue resulting from the Unit not being rentable. The same applies in the event of damage caused by even slight negligence of the Guest, subject to the applicable statutory provisions.
3. The same applies to damage caused by third parties who are on the premises of Numa at the instigation of the Guest or with the Guest's knowledge.
4. Intentional damage to inventory, furniture or the Unit itself, as well as the removal of inventory or furniture or any interference with technical installations, in particular smoke detectors, constitutes use contrary to the contract. In such cases, Numa may charge reasonable flat-rate compensation of EUR 150.00 per case, unless the Guest proves that no damage or a materially lower loss or cost was incurred. Numa remains entitled to claim higher actual damages, including any loss of revenue resulting from the Unit not being rentable.

1. Bringing pets into the Unit is generally not permitted unless Numa has granted prior permission. This will be regulated accordingly in the Accommodation Contract. The Guest has no claim to an exception. If Numa permits the Guest to bring a pet, the pet must remain under the Guest's constant supervision, be free from disease and must not pose any risk to other guests or hotel staff. Guide dogs, hearing dogs and comparable service dogs are always permitted free of charge upon presentation of appropriate proof.
2. If the Guest brings a pet into a Unit without permission, Numa may charge a reasonable special cleaning fee of EUR 150.00, unless the Guest proves that no damage or a materially lower loss or cost was incurred. Numa expressly reserves the right to claim higher actual damages due to increased cleaning costs and any loss of revenue resulting from the Unit not being rentable.

1. The Guest is obliged to treat the provided Unit, furnishings and the rooms, facilities and equipment intended for common use with care and to ensure proper ventilation and heating.
2. The Guest also undertakes to check the equipment for completeness and fitness for use when moving into the Unit and to notify the accommodation provider without undue delay of any complaints.
3. The Guest is liable for all damage to the rented Unit, the furnishings and the rooms, facilities and equipment intended for common use that is culpably caused by the Guest or the Guest's visitors through use contrary to the contract and that is not due to normal wear and tear. The Guest must notify Numa immediately of any damage to the rented Unit.
4. The rented Unit is cleaned weekly by Numa. After prior notice from Numa, the Guest must grant access to the Unit to the service provider commissioned by Numa for that purpose. If the Guest refuses the mandatory weekly cleaning after such notice or otherwise obstructs it, Numa may charge a reasonable fee of EUR 150.00 for each refusal or obstruction, unless the Guest proves that no damage or a materially lower loss or cost was incurred. Numa expressly reserves the right to claim higher actual damages, including increased cleaning costs and any loss of revenue resulting from the Unit not being rentable.
5. Video surveillance by the Guest of service providers commissioned by Numa is prohibited. Any breach is also deemed to obstruct access to the Unit for the commissioned service provider. In such case, Numa may charge a reasonable fee of EUR 150.00, unless the Guest proves that no damage or a materially lower loss or cost was incurred. Numa expressly reserves the right to claim higher actual damages, including any loss of revenue resulting from the Unit not being rentable.
6. Guests who officially register the Unit provided by Numa as their place of residence with the registration office due to a longer stay are obliged to deregister with the registration office upon departure. A breach of this obligation and any resulting additional work for Numa due to official inquiries shall be treated as disruption of operations and may result in a reasonable fee of EUR 150.00, unless the Guest proves that no damage or a materially lower loss or cost was incurred. Numa expressly reserves the right to claim higher actual damages.
7. At irregular intervals, Numa must carry out routine maintenance of physical assets and Units to ensure that they remain in good condition and continue to function optimally and safely. This applies to all physical assets of the accommodation, including regular checks of electrical systems, plumbing, heating and cooling systems, elevators and other equipment in the Unit. Upon notice, the Guest must grant access to the Unit to the service provider or maintenance team commissioned by Numa for that purpose. Maintenance activities are scheduled regularly, and their frequency depends on the type of asset and its use in accordance with manufacturer recommendations and industry best practices. If the Guest refuses maintenance that must be carried out at certain intervals, Numa may charge a reasonable fee of EUR 150.00, unless the Guest proves that no damage or a materially lower loss or cost was incurred. Numa expressly reserves the right to claim higher actual damages, including increased maintenance costs and any loss of revenue resulting from the Unit not being rentable.

1. For group bookings of more than five Units and contingent contracts, separate payment and cancellation conditions apply as specified in the respective contracts.
2. For bookings during event and trade fair periods, different cancellation periods apply. These are shown in the booking process and in the booking confirmation.

1. Numa provides the Guest with internet access within the scope of the existing technical and operational possibilities. Disruptions, for example due to force majeure, maintenance measures or similar circumstances, cannot be excluded.
2. The Guest may not misuse the internet connection. Misuse exists in particular in the following cases: downloading or distributing copyrighted content via peer-to-peer sharing platforms, using illegal streaming services, or posting, retrieving or transmitting content that is relevant under criminal law (for bookings in Germany, in particular sections 130, 130a, 131 and 184 StGB). The Guest must observe the copyrights, patent rights, name rights, trademark rights and personal rights of third parties when using the internet connection. Upon first request, the Guest shall indemnify Numa against all third-party claims, damages and reasonable legal defense costs caused by unlawful use of the provided internet connection by the Guest or by third parties with the Guest's knowledge. This indemnity includes in particular claims arising from infringement of copyrights, patent rights, name rights, trademark rights, personal rights and violations of data protection law.
3. The Guest is prohibited from passing on access data for the internet connection to third parties. In the event of a breach, the Guest is liable for all damages caused to Numa by such disclosure.
4. In addition, Numa reserves the right to block the Guest's internet connection in the event of legal violations.

Numa offers membership benefits. Further information and the applicable terms and conditions of participation are available at:

https://pages.numastays.com/member-terms

Numa's privacy policy can be found at https://www.numastays.com/privacy. 
 

1. The equipment of the Unit and the respective services offered on site correspond to Numa's standards and may deviate from the country-specific criteria of the respective star category.
2. Amendments and supplements to the Accommodation Contract, the acceptance of the application or these GTC should be made in text form unless a stricter form is required by mandatory law. This also applies to any amendment of this text-form clause. Unilateral changes or additions by the Guest are invalid.
3. The place of performance and payment is the registered office of the respective accommodation provider.
4. The exclusive place of jurisdiction for commercial transactions is Berlin. If a contractual partner meets the requirements of section 38(2) ZPO and has no general place of jurisdiction in Germany, the place of jurisdiction is Berlin.
5. To the extent legally permissible, German law applies. The application of the UN Convention on Contracts for the International Sale of Goods and conflict-of-law rules is excluded.
6. Should individual provisions of these GTC be or become invalid or void, this shall not affect the validity of the remaining provisions. In all other respects, the statutory provisions shall apply.
7. The accommodation provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.